Hi, this is Smith, a specialist in resolving HP printer and scanner issues is no time. I have been dealing with such issues for years now. My continuous interaction with troubled users made me proficient enough to handle any simple or complex printer or HP scanner not working issue. Whenever you face any issue, simply try to find the reason for its occurrence or connect with me. I can help you in identifying the underlying reason which is causing the problem and get it fixed in no time or without waiting for printer technicians to visit your place.