If your printer says offline then it is very important to get it back online in order to start with your printing tasks. In order to do that, you should click on the printer’s icon and then select ‘see what’s printing’.
If you see ‘use printer offline’ then you will be required to open it as an admin. Enter your credentials for the same in order to change the offline status to online.
If you see it as ‘paused’ then you can fix that too by following the instructions that will be displayed on the screen. You can also see if the wires have been plugged in correctly or not because that could also be the reason why your printer says offline.
Follow each step to ensure you aren’t missing any items to fix your printer from offline to online.
Physical Printer and Cable Checks
Check both ends of the USB cable are firmly inserted. If the printer is networked then make sure the Ethernet cable is firmly inserted. If the printer is wireless check your internet connection or make sure it’s connected to your router.
If you’re connected by cable try using the end of the printer cable in multiple ports or sockets on your device.
Try using a different cable to make sure the fault is not with the cable alone. If you’re on a network or wireless device a simple check would be to attach a cable to your computer/or device to make sure your printer is working. Therefore the fault could be with your network connection.
I hope this helps!
Mark Wilson